The "I want it now" attitude leaving people out of pocket
AND AT RISK OF DANGEROUS HOME IMPROVEMENTS
The immediacy of consumer expectations and rise of the ‘I want it now’ culture is putting householders at risk of dangerous and sub-standard work, according to new research from the Association of Plumbing and Heating Contractors (APHC).
The leading trade association for the plumbing and heating industry found that over 50% of 2,000 householders questioned would only be prepared to wait for two weeks for the start of a major home improvement before looking for another tradesperson with more availability – potentially sacrificing quality for a job done quickly.