HomeServe

HomeServe, the UK’s leading home assistance provider, has taken another step on the road towards an all-Mercedes-Benz van fleet.
 
HomeServe delivers effortless service to its customers, offering a range of services including plumbing, drainage, electrics, heating, and much more through its nationwide network of approved engineers. Given this, it expects the same, high-quality service from its own suppliers. The Mercedes-Benz Dealer Network’s 24-hour maintenance and repair capability, and free MobiloVan roadside assistance support, were therefore crucial to its decision to switch to the three-pointed star.
 

Announcement comes as industry unites for annual ‘Gas Safety Week’ campaign 2017
 
Leading home assistance provider HomeServe Membership Ltd is to lend its support to the domestic heating and hot water industry by joining the Heating and Hotwater Industry Council (HHIC).
 
The HHIC promotes and supports the sustained growth of the heating and hot water industry, and Walsall-based HomeServe has now become one of the UK’s largest companies to sign up to the body.
 

From Sky dives and car washes to half marathons and bake sales, HomeServe People have been working hard during the past year to raise more than £30,000 for local charitable organisations
 
HomeServe Membership this year agreed to match fund employees’ fundraising totals taking donation funding to £68,000
 
Big-hearted staff from home assistance provider HomeServe Membership marked a major fundraising milestone by sharing afternoon tea with a range of charities from across the UK.
 

Leading national home assistance provider to recruit 30 apprentices – ten new gas engineers and 20 new plumbing and drainage engineers as it grows its UK engineer network

Apprenticeship drive is the biggest in company’s history

One of the UK’s leading home assistance providers, HomeServe, is recruiting 30 new apprentices over the next six weeks – ten new gas engineers and 20 new plumbing and drainage engineers.

The Walsall-based company, named in the UK’s top three places to work by one of the world’s largest job sites Glassdoor earlier this year, is embarking on its biggest ever apprentice recruitment drive to support an increasing number of Customers based across the UK.

Wales and Gloucester rugby star Richard Hibbard tips Alun Wyn Jones for Lions captaincy as HomeServe’s own England rugby Grand Slam winner – engineer Marlie Packer – turns up to help replace his home boiler

Wales and British and Irish Lions star Richard Hibbard was stunned when his boiler packed up - and a Grand Slam winning England rugby international turned up to help tackle the problem.

England women’s flanker Marlie Packer, who also works as an engineer for home assistance provider HomeServe, made sure the Gloucester hooker wasn’t left out in the cold for long by adding the finishing touches to the newly installed boiler and heating system.

Two years on, the Midland Langar Seva Society, which is supported by HomeServe’s van and volunteers, has delivered more than 17,000 hot meals and 17,000 goodie bags to those in need of help

An inspirational charitable partnership which is helping to feed, clothe and support homeless and vulnerable people in towns and cities across the West Midlands is going from strength to strength two years on.

In-depth Institute of Customer Service survey of some of the UK’s biggest brands reveals HomeServe is the country’s most improved for Customer Satisfaction in the “Services” sector since records began in 2009.

HomeServe is the most improved of all companies in “Services” sector since 2014 when Martin Bennett became UK CEO and the only company to have consistently improved since then.

Walsall-based home assistance provider HomeServe is leading the way when it comes to improving Customer service, according to a satisfaction survey looking at some of the UK’s biggest brands.

As nation braces itself for a seasonal cold, HomeServe discovers what makes the nation’s perfect winter’s day

The perfect way to spend a cold, winter’s day is snuggled up under a duvet on the sofa watching TV, according to research by leading home assistance provider HomeServe.

The survey which set out to find the perfect winter’s day and the definition of modern winter home comforts, found that 42 per cent of Brits like nothing more than spending a day on the couch as the mercury drops.

Almost one in five said hearty meals and home cooked food were the key to a perfect winter’s day while six per cent admitted they loved nothing more than retreating to the comfort of their own bed.

Walsall-based HomeServe launches new Gas Development Academy for its plumbing and drainage engineers  

Plumbers will be able to train as gas engineers through HomeServe’s career development programme.

Home assistance provider, HomeServe, has launched a new Gas Development Academy which will provide career opportunities for its network of plumbing and drainage engineers to train as fully qualified gas engineers, as well as achieving Gas Safe status.

The launch of the new academy marks HomeServe’s ongoing commitment to career development and investment in multi-skilling its growing network of directly employed engineers – which now totals almost 1,000 across the UK.