In order to reward those who have demonstrated remarkable customer service, going above and beyond the everyday call of duty, Graham Plumbers’ Merchant is asking customers to once again nominate their ‘Graham Customer Hero’ as part of their ‘Graham Heroes’ Awards.
The ‘Graham Heroes’ Awards look to recognise members of the Graham team for their excellent services to the company, celebrating outstanding workmanship and top-quality customer service. The plumbers’ merchant is looking for help in the ‘Customer Hero’ Award category, with customers invited to name a staff member who they feel has excelled in their role this year.
For the individual that goes the extra mile, constantly display a fantastic attitude or just always maintain a positive attitude and brighten your day – then the ‘Customer Hero’ Award is an ideal opportunity to highlight much appreciated customer service.
To nominate a member of the Graham team for the ‘Customer Hero’ Award, e-mail heroes@grahamplumbersmerchant.co.uk by October 20th 2016 with a few details, including:
· Who you are nominating (name and location)
· Why you are nominating that particular member of staff
· The nominators name, company and contact details
The top three short-listed ‘Customer Heroes’ will all be invited to the company’s awards ceremony and dinner at Graham’s annual conference, hosted in Birmingham in November.
Sue Whurr, HR Director at Graham Plumbers’ Merchant said: “The ‘Graham Heroes’ Awards are all about celebrating staff who deserve recognition for their outstanding behaviour and unparalleled level of customer service.
Every one of our staff prides themselves on providing accurate technical information, best practice advice and generally helping customers overcome any needs or challenges that they face – so to be considered as a ‘Graham Customer Hero’ really is an amazing achievement.”
To find out more information about Graham Plumbers’ Merchant visit: www.grahamplumbersmerchant.co.uk
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